Based on the Act on Specified Commercial Transactions and other related laws,
KIZENDO INC. clearly states as follows.
- About the seller
1.Company name：KIZENDO INC.
2.Address：1-6-3-2601 Mita, Minato-ku, Tokyo 108-0073
3.Seller's Representative：President and Representative Director, Norimasa Sato
Contact hours：Open daily throughout the year (9:00 to 18:00)
Prices are indicated for each item individually
※Prices do not include consumption tax
- Period and methods of payment
Cash on delivery or payment after delivery
(1) Cash on delivery
(2) NP deferred payment (Convenience store / Post office / Bank)
○Details of this payment method
A safe and easy settlement method where you can pay at “convenience stores”, “post offices” or “banks” after the goods arrive. An invoice will be posted to you separately from the product, please pay within 14 days of issue.
Handling fee for deferred payments：Free ※We will pay any handling fees.
For deferred payment orders by the NP deferred payment service, Net Protections, Inc. will be given any personal information needed to provide the service and the right to receive the payment will be transferred. The limit for usage is up to an accumulated balance amount of 54,000 Yen (tax included). For more information, please click the banner to confirm details.
(3) Credit card
Choose your preferred method of payment from the 3 choices above.
- Required fees other than the price of the products
Cash on delivery fee of 324 Yen (tax included), consumption tax, delivery fee of 648 Yen (10,000 Yen or more (tax included) delivery is free)
- Delivery times
Normally 5 to 7 days from receipt of order
(Please be aware that deliveries may take longer during the New Year and summer holidays, etc. Also, delivery times may vary by region.)
- Returns and cancellations
If you wish to make a return, please inform us by E-mail or phone.
Please contact us at the E-mail address or phone number listed above under "About the seller".
Returns will only be accepted as valid within 8 days after the delivery date.
If the product is damaged during transportation, is faulty upon arrival or is different than the product you ordered, we will exchange it and the return fees will be our responsibility.
Please be aware that return costs for returns or exchanges due to a customer's personal preferences will not be our responsibility.
Also, we cannot accept the return or exchange of products that are used. Thank you for your understanding.
- Midterm cancellations
If you wish to cancel or skip a regularly scheduled delivery of products, please inform the ALL-J Customer Center《0120-089-652》5 days in advance of the delivery date.
9:00 to 21:00 / Open daily throughout the year (not including Year-end and New Year holidays)