To comply with the Act on the Protection of Personal Information, KIZENDO INC. shall handle your personal information in accordance with the following policy.
- 1.Personal information
Information related to a person, such as name, address, phone number, E-mail address and purchase history that can identify or has the possibility to identify them as an individual. It also includes information that can be used to identify an individual when combined with other information (business category, etc.).
- 2. Collection of personal information
Usually, when viewing our ALL-J shopping site (hereinafter the “site”), you are free to use it anonymously as it is not necessary to enter or disclose any information about yourself.
However, we do ask you to enter your name, address, phone number, E-mail address, etc. when registering for membership, purchasing products or making inquiries, etc. Please refer to “3. Use of personal information" with regards to the intended usage of the information and “4. Management of personal information” regarding its management.
- 3. Use of personal information
We use personal information for the purposes listed below.
Shipping products to and invoicing the customer and information such as credit card numbers and bank account details, etc. in relation to the payments.
Confirming order details, method of delivery, etc.
Introducing services or special offer campaigns.
For customer opinions, questionnaire results, usage history, etc.
Other uses which are necessary to the operation of the site.
- 4. Management of personal information
We manage personal information in our systems as follows.
We limit the usage of personal information to only those people who are necessary to conduct business and strictly manage content including personal information.
However, to conduct business operations such as providing products or information, etc. to our customers, we may disclose some personal information to outside contractors.
In these cases, we manage the contractors to ensure appropriate handling of personal information. We delete personal information whenever it is no longer needed.
- 5. Disclosure of personal information
We will not disclose personal information to third parties without the consent of customers. However, this shall not apply in the cases listed below.
If there is a formal request from a public authority, court, public prosecutor’s office, the police, bar associations, national consumer affairs centers or any other equivalent authorized organization.
Where there are special provisions in the laws and regulations.
The introduction of services or special offer campaigns from KIZENDO INC.
In cases where we need to protect or defend our rights, property or services, from acts that are illegal or that contravene our usage policy or notes, and are unable to obtain consent from the person concerned.
In addition, the consigning of information to a carrier, etc. that is necessary to conduct customer transactions such as product delivery, etc. shall not be considered as provision to a third party.
- 6. Scope
KIZENDO INC. will continue to strive to satisfy our customers by making every effort to provide even higher quality service in the future while carefully handling their personal information. We would appreciate it if you would agree to our handling of customer's personal information.